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WELCOME TO SHOPAHOLIC | DELIVERY CHARGES RS. 249 (KARACHI 199) & WE OFFER FREE DELIVERY OVER PURCHASE OF RS. 4000 ALL OVER PAKISTAN.
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Return & Exchange Policy

We at Shopaholic will always work hard to solve any problem you may have with one of our products. We offer 7 days return/exchange warranty whose invoice has an order number mentioned and has been purchased from us.

Condition for Return / Exchange

    • The product must be unused, unwashed and without any flaws. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
    • The product must be returned in its original and undamaged manufacturer packaging/box.
    • You can exchange it within 7 days.
    • Burned product or product damaged with misuse is not claimable for exchange.
    • The returned product can be exchanged at the request of the other product from the customer, or it can be returned instead of a refund (money) of the amount of the purchased product.
    • After receiving the parcel, if you do not like the product, it can also be returned/exchanged within seven days with the same conditions as mentioned above.
    • It is important to indicate the order number and return tracking number on your return package to avoid any inconvenience/delay in process of your return.

How to Return / Exchange

    • If the product is damaged or is not up to the desired requirement, then you can contact us through Facebook Messenger, on our Whatsapp No. 0349-1806162 or you can email us at cs@shopaholic.pk
    • If you want to exchange a product then you have to send us the product through any courier service, when we receive the product our representative inform you through phone call / SMS. 
    • We will issue a voucher code for the same amount of the product. Or you can purchase a new product of your choice. we will not pay the delivery charges only the product purchase price will be entitled.
    • Karachi customers can visit our store and return the product. We accept our customers with full arms open.
    • If the payment is made through a debit/credit card it would take 10 days in the case of money whereas in exchange for a product it would take normal delivery conditions.
    • A flat Rs. 249 will be charged for delivery.
    • Delivery will take 5 to 7 working days, in sale days delivery time may vary